2014 Jeep Grand Cherokee Review Photos Group (2)
Saturday, August 17, 2013
2014 Jeep Grand Cherokee - Consumer Reviews
- Looks Nice, but Poor Quality
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.
The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.
- Great car, poor quality
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
Have had the car since April.
Have had it back to the dealer 2x for issues with the 8.4 Uconnect system which only worked on occasion.
After waiting 3 weeks for a new unit, I have had no problems.
Overall the car is great, seats are not very comfortable though.
As long as additional problems do not occur - I will be happy.
Favorite Features
LED running lights, large infotainment screen, comfortable ride, great style inside and out.
Suggested Improvements
Improve Quality, better apps for Uconnect, more comfortable seats.
- Why the Problems Chrysler???
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
Just hit the 30 day mark of
ownership of my 2014 Jeep Grand Cherokee Ltd. 5.7 v8 and here's what
happened today:
Engine Light, ABS Light, Brake Light, Airbag Light, Traction Control
Light all suddenly came on!
In addition, backup camera not functioning properly, can't open lift
gate, and UConnect keeps cutting out completely! Took it to a Jeep
Dealership (not where I purchased from, but it shouldn't matter,
right!?) and their service shop was closed but they told me I could
"rent" a vehicle...ARE YOU FREAKING KIDDING ME!!!
I am taking it to the service shop at 7:30 am tomorrow and by hell or
high water will be getting a loaner, at no cost, and will be having it
out with the service team.
- Nice to look at, Horrific to drive
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
The car drove like a dream for the
first 500 miles.
I'm at 8,200 and every mile in between has been a nightmare.
The transmission slams up and down, causing a terribly uncomfortable
ride-and remember it has 8 gears so it is constantly changing gears.
In the morning, the transmission has become so rough I feel as though I
am being rear ended.
I have had it at two different dealerships to solve the issues and both
have told me it is normal-and if it something were actually wrong a
fault light would illuminate.
I was issued a case manager with jeep corporate.
She refused to return calls-I went three days calling her three times
before she picked up.
Favorite Features
4WD system is solid.
Pulls through sand like a gem.
Suggested Improvements
Sell it to someone you don't like and get a Ford Explorer or Volvo XC60.
- Problems already
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
I have about 3500 miles on my new
Grand Cheorkee limited. My first problem started almost immediately, the
touch screen on the dash went out.
I had no air conditioning no radio no navigation system nothing at all.
When I took it in to the service department it suddenly started to
function and they said unless it fails when they can see it they can not
fix it., one day I was able to get it into the dealer when it had
failed and they did fix it but it took three weeks to get the part in.
My next problem is the transmission it shifts very bad between 1st and
2nd and from 2nd back into 1st.
The dealer calls it a Jeep characteristic. You feel a clunk when it
shifts and you hear the clunk.
Favorite Features
Even the techs from the Jeep 1-800 number state this is
normal.
It is hard to believe this because it is so noticeable. In this day and
age how can a major vehicle manufacture produce a product with this very
noticeable and irritating problem?
Other issues involves the opening of the doors, sometimes it takes 4 or 5
clicks to open the doors instead of one, same is true for the rear
hatch.
I have found the dealer just does not want to deal with these problems
and is always making excuses instead of fixing the problems.
Suggested Improvements
Even with these issues I do like the vehicle but I really
wish both the Jeep cooperation and the dealer would take more
responsibility in working out the problems instead of calling them Jeep
characteristics and ignoring the problems.
- doomed from day one
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
I picked up my new jeep on july 12
and on the way home the screen for the u connect went out and it was 90
degrees so no ac , no radio, nothing. I should have known better than to
think that a Chrysler product was going to be a good move from my
Chevrolet which never gave me a minutes trouble. this means that in the
winter if this goes out you have no heat either and no manual way to
defrost . very disappointed at my decision . and the carpet is the
cheapest thing I have ever seen, and you cant clean it. it is at the
dealer for the second time in three days now for the same thing.
Big mistake,they didn't test these things at all
.
47 thousand dollars worth of trouble
- The Worst They're Made Of
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
Well I had written a long review,
but it didn't post because of Edmunds glitch. In short, transmission not
smooth: jerks. Air suspension message error when not using it and not
hot outside. Uconnect issues. Key Fob liftgate problems. Remote Start
HVAC problems.
Leather seats and dash prematurely cracking. Uconnect a joke compared to
other systems: no convenience features such as Pandora, iheart radio,
etc. Voice dictation laggy. Yelp search is a joke.
Favorite Features
Off road utility: that's it.
Suggested Improvements
All of the above stated. Customer service on the phones at
the dealers are pathetic. I have had better service from a Hyundai and
Ford dealer. The service techs don't clean their hands and put greasy
smudges in the car. They blast your stereo settings to the max. They put
scratches in your car interior. When you complain they don't do
anything about it. The corporate customer service and higher ups are a
joke. They side skirt the issues or blame you. They don't accept
responsibility and use technicality of they have to "duplicate" to work
on the issue (even if you have pictures). Just pathetic! A joke that
this model is supposed to compare to Lexus RX.
- pdate after 3 weeks of ownership. Shame on Chrysler!
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
Took delivery of my new 2014 Jeep
Grand Cherokee. Drove it less than a mile from dealer. Transmission
would not shift out of first, and radio would flip continuously. Faulty
steering column control sensor. Took 1.5 weeks for the repair.
Drove it for a week and the dash lit up like a Christmas tree. Dealer
said they could not duplicate the error. Searching forums, I found
others have this problem. Faulty ABS module. The dealer contacted
Chrysler at my insistence, who said the ABS module is bad. It is on
national B/O.
I have been a loyal Jeep customer for years. Just know you are beta
testing this vehicle. Never again!! Chrysler said they will not cover a
rental, to make matters worse.
Favorite Features
The outside looks good, but who cares if it is junk.
Suggested Improvements
Recall this vehicle and stop selling it until you get the
kinks worked out. Chrysler should cover loaners for service under
warranty without having to open a case with their customer care center
and have it elevated.
2014 jeep grand cherokee Driving Impressions
2014 jeep grand cherokee Driving Impressions
Driven
on paved roads, the 2014 Jeep Grand Cherokee is comfortable, quiet and
stable around turns. The new eight-speed automatic transmission is a
great addition, as it's much smoother and quicker-shifting than the
five- and six-speed automatics offered last year. Given its generally
smooth and spirited response, most people should be satisfied with the
base gasoline V6.
Although the new diesel V6 has a low horsepower rating, its high torque output makes it ideal for big-league towing jobs and off-road use. Meanwhile, its high fuel economy ratings will appeal to anyone looking for a downright efficient Jeep with impressive cruising range.
The Grand Cherokee SRT is a tower of power that accelerates and stops at rates that will impress even the most seasoned sports car driver. It's a sleeper performance vehicle if ever there was one, but its stiff suspension robs it of some of the comfort that makes the rest of the Grand Cherokee line so good.
Off-road, the Jeep Grand Cherokee is at the top of the mountain for its class. The new transmission is also beneficial for off-roading, as it improves refinement and drivability in the dirt. Trail obstacles and steep hills are easily dealt with regardless of which engine you choose, thanks to the advanced four-wheel-drive systems and the Jeep's generous ground clearance.
Although the new diesel V6 has a low horsepower rating, its high torque output makes it ideal for big-league towing jobs and off-road use. Meanwhile, its high fuel economy ratings will appeal to anyone looking for a downright efficient Jeep with impressive cruising range.
The Grand Cherokee SRT is a tower of power that accelerates and stops at rates that will impress even the most seasoned sports car driver. It's a sleeper performance vehicle if ever there was one, but its stiff suspension robs it of some of the comfort that makes the rest of the Grand Cherokee line so good.
Off-road, the Jeep Grand Cherokee is at the top of the mountain for its class. The new transmission is also beneficial for off-roading, as it improves refinement and drivability in the dirt. Trail obstacles and steep hills are easily dealt with regardless of which engine you choose, thanks to the advanced four-wheel-drive systems and the Jeep's generous ground clearance.
2014 jeep grand cherokee Interior Design and Special Features
2014 jeep grand cherokee Interior Design and Special Features
The
2014 Grand Cherokee's interior looks similar to last year's, but there
are some useful upgrades. The dash now houses a standard configurable
7-inch screen that can be used to display a wide range of information.
We also like the center-mounted 8.4-inch touchscreen that's standard in
all Grand Cherokees, except the Laredo. It features an easy-to-use
interface and includes a WiFi hotspot and smartphone app integration,
including media apps from Pandora and iHeartRadio. It also houses the
navigation system if you select that option. Overall, the Grand Cherokee
has one of the nicest interiors in its class.
While the Grand Cherokee has no third-row seat option, there's ample room for a family of four or five, and you can order up a significant amount of luxury ambience, including ventilated front seats and a new dual-screen, Blu-ray-capable rear entertainment system with an HDMI input. Backseat passengers should be pretty comfortable, as the Grand Cherokee offers up considerably more rear legroom than the Toyota 4Runner. With the rear seats in place, the cargo bay measures 36.3 cubic feet. With the rear seats folded down, the Jeep has 68.3 cubic feet of storage space.
While the Grand Cherokee has no third-row seat option, there's ample room for a family of four or five, and you can order up a significant amount of luxury ambience, including ventilated front seats and a new dual-screen, Blu-ray-capable rear entertainment system with an HDMI input. Backseat passengers should be pretty comfortable, as the Grand Cherokee offers up considerably more rear legroom than the Toyota 4Runner. With the rear seats in place, the cargo bay measures 36.3 cubic feet. With the rear seats folded down, the Jeep has 68.3 cubic feet of storage space.
2014 jeep grand cherokee Safety
2014 jeep grand cherokee Safety
The 2014 Jeep
Grand Cherokee comes with antilock disc brakes, stability and traction
control, hill ascent control, hill descent control (optional on Laredo)
front side airbags, side curtain airbags and active front head
restraints. The Advanced Technology Group (optional on the Limited and
standard on Overland, Summit and SRT) includes forward collision
warning, rear cross-path detection and blind spot monitoring.
In Edmunds brake testing, an Overland V6 4WD stopped from 60 mph in 134 feet. That's about 10 feet more than average for this segment. However, if past history is any indicator, we'd expect the SRT to be very strong in this area.
In government crash testing, the Grand Cherokee earned an overall rating of four stars out of a possible five, with four stars for overall frontal crash protection and five stars for overall side crash protection. In testing by the Insurance Institute for Highway Safety, the Grand Cherokee received the highest possible rating of "Good" in the frontal-offset, side and roof-strength crash tests.
In Edmunds brake testing, an Overland V6 4WD stopped from 60 mph in 134 feet. That's about 10 feet more than average for this segment. However, if past history is any indicator, we'd expect the SRT to be very strong in this area.
In government crash testing, the Grand Cherokee earned an overall rating of four stars out of a possible five, with four stars for overall frontal crash protection and five stars for overall side crash protection. In testing by the Insurance Institute for Highway Safety, the Grand Cherokee received the highest possible rating of "Good" in the frontal-offset, side and roof-strength crash tests.
2014 jeep grand cherokee Powertrains and Performance
2014 jeep grand cherokee Powertrains and Performance
Except
for the SRT version, the 2014 Jeep Grand Cherokee comes standard with a
3.6-liter V6 that produces 290 horsepower and 260 pound-feet of torque.
This is the only engine you can get on the Laredo, but two other
engines are available on the Limited, Overland and Summit models: a
5.7-liter V8 rated at 360 hp and 390 lb-ft of torque and a turbocharged
3.0-liter diesel V6 that cranks out 240 hp and 420 lb-ft of torque.
The SRT comes exclusively with a 6.4-liter V8 that produces 470 hp and 465 lb-ft of torque.
All 2014 Grand Cherokees use an eight-speed automatic transmission. The Grand Cherokee SRT uses a heavier-duty eight-speed built to handle its more powerful engine. The SRT also features a specialized all-wheel-drive system tuned more for high-performance driving than off-road use.
The standard 3.6-liter V6 gets an estimated fuel economy of 17 mpg city/24 mpg highway and 19 combined mpg when equipped with four-wheel drive and 17/25/20 with rear-wheel drive (2WD). At the test track, a Grand Cherokee Overland V6 with 4WD sprinted from zero to 60 mph in a fairly quick 7.9 seconds. When properly equipped, maximum towing capacity for a V6 Grand Cherokee is 6,200 pounds in the 2WD and 4WD configurations.
The optional 5.7-liter V8 gets an estimated 14/20/16 mpg when equipped with 4WD and 14/22/17 with 2WD. Towing capacity for the 5.7-liter V8 Grand Cherokee is 7,200 pounds with 4WD and 7,400 pounds with rear-drive. Fuel economy is vastly improved when you select the new diesel engine, which is said to achieve 21 mpg city/28 mpg highway when paired with four-wheel drive and 30 mpg highway with rear-wheel drive. When equipped properly, tow capacity is the same as the V8.
The SRT V8 returns an estimated 13/19/15 mpg, a slight improvement on last year.
Non-SRT Grand Cherokees come with three available 4WD systems: the single-speed, light-duty Quadra-Trac I system (standard on the Laredo), Quadra-Trac II with a two-speed transfer case (optional on the Laredo, standard on Limited and Overland), and Quadra-Drive II with a rear electronic limited-slip differentia l (optional on Limited and Overland, standard on Summit). An adaptive air suspension (Quadra-Lift) and a driver-selectable traction control system that adjusts to different surfaces are also available (optional on the Limited, standard on 4WD Overland and Summit).
The SRT comes exclusively with a 6.4-liter V8 that produces 470 hp and 465 lb-ft of torque.
All 2014 Grand Cherokees use an eight-speed automatic transmission. The Grand Cherokee SRT uses a heavier-duty eight-speed built to handle its more powerful engine. The SRT also features a specialized all-wheel-drive system tuned more for high-performance driving than off-road use.
The standard 3.6-liter V6 gets an estimated fuel economy of 17 mpg city/24 mpg highway and 19 combined mpg when equipped with four-wheel drive and 17/25/20 with rear-wheel drive (2WD). At the test track, a Grand Cherokee Overland V6 with 4WD sprinted from zero to 60 mph in a fairly quick 7.9 seconds. When properly equipped, maximum towing capacity for a V6 Grand Cherokee is 6,200 pounds in the 2WD and 4WD configurations.
The optional 5.7-liter V8 gets an estimated 14/20/16 mpg when equipped with 4WD and 14/22/17 with 2WD. Towing capacity for the 5.7-liter V8 Grand Cherokee is 7,200 pounds with 4WD and 7,400 pounds with rear-drive. Fuel economy is vastly improved when you select the new diesel engine, which is said to achieve 21 mpg city/28 mpg highway when paired with four-wheel drive and 30 mpg highway with rear-wheel drive. When equipped properly, tow capacity is the same as the V8.
The SRT V8 returns an estimated 13/19/15 mpg, a slight improvement on last year.
Non-SRT Grand Cherokees come with three available 4WD systems: the single-speed, light-duty Quadra-Trac I system (standard on the Laredo), Quadra-Trac II with a two-speed transfer case (optional on the Laredo, standard on Limited and Overland), and Quadra-Drive II with a rear electronic limited-slip differentia l (optional on Limited and Overland, standard on Summit). An adaptive air suspension (Quadra-Lift) and a driver-selectable traction control system that adjusts to different surfaces are also available (optional on the Limited, standard on 4WD Overland and Summit).
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