2014 jeep grand cherokee: August 2013

Saturday, August 17, 2013

2014 Jeep Grand Cherokee Review Photos Group (2)

2014 Jeep Grand Cherokee Review Photos Group (1)

2014 Jeep Grand Cherokee - Consumer Reviews

- Looks Nice, but Poor Quality

2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.

- Great car, poor quality

2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)

Have had the car since April. Have had it back to the dealer 2x for issues with the 8.4 Uconnect system which only worked on occasion. After waiting 3 weeks for a new unit, I have had no problems. Overall the car is great, seats are not very comfortable though. As long as additional problems do not occur - I will be happy.

Favorite Features

LED running lights, large infotainment screen, comfortable ride, great style inside and out.

Suggested Improvements

Improve Quality, better apps for Uconnect, more comfortable seats.

- Why the Problems Chrysler???

2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)

Just hit the 30 day mark of ownership of my 2014 Jeep Grand Cherokee Ltd. 5.7 v8 and here's what happened today: Engine Light, ABS Light, Brake Light, Airbag Light, Traction Control Light all suddenly came on! In addition, backup camera not functioning properly, can't open lift gate, and UConnect keeps cutting out completely! Took it to a Jeep Dealership (not where I purchased from, but it shouldn't matter, right!?) and their service shop was closed but they told me I could "rent" a vehicle...ARE YOU FREAKING KIDDING ME!!! I am taking it to the service shop at 7:30 am tomorrow and by hell or high water will be getting a loaner, at no cost, and will be having it out with the service team.

- Nice to look at, Horrific to drive

2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)

The car drove like a dream for the first 500 miles. I'm at 8,200 and every mile in between has been a nightmare. The transmission slams up and down, causing a terribly uncomfortable ride-and remember it has 8 gears so it is constantly changing gears. In the morning, the transmission has become so rough I feel as though I am being rear ended. I have had it at two different dealerships to solve the issues and both have told me it is normal-and if it something were actually wrong a fault light would illuminate. I was issued a case manager with jeep corporate. She refused to return calls-I went three days calling her three times before she picked up.

Favorite Features

4WD system is solid. Pulls through sand like a gem.

Suggested Improvements

Sell it to someone you don't like and get a Ford Explorer or Volvo XC60.

- Problems already

2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)

I have about 3500 miles on my new Grand Cheorkee limited. My first problem started almost immediately, the touch screen on the dash went out. I had no air conditioning no radio no navigation system nothing at all. When I took it in to the service department it suddenly started to function and they said unless it fails when they can see it they can not fix it., one day I was able to get it into the dealer when it had failed and they did fix it but it took three weeks to get the part in. My next problem is the transmission it shifts very bad between 1st and 2nd and from 2nd back into 1st. The dealer calls it a Jeep characteristic. You feel a clunk when it shifts and you hear the clunk.

Favorite Features

Even the techs from the Jeep 1-800 number state this is normal. It is hard to believe this because it is so noticeable. In this day and age how can a major vehicle manufacture produce a product with this very noticeable and irritating problem? Other issues involves the opening of the doors, sometimes it takes 4 or 5 clicks to open the doors instead of one, same is true for the rear hatch. I have found the dealer just does not want to deal with these problems and is always making excuses instead of fixing the problems.

Suggested Improvements

Even with these issues I do like the vehicle but I really wish both the Jeep cooperation and the dealer would take more responsibility in working out the problems instead of calling them Jeep characteristics and ignoring the problems.

- doomed from day one

2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)

I picked up my new jeep on july 12 and on the way home the screen for the u connect went out and it was 90 degrees so no ac , no radio, nothing. I should have known better than to think that a Chrysler product was going to be a good move from my Chevrolet which never gave me a minutes trouble. this means that in the winter if this goes out you have no heat either and no manual way to defrost . very disappointed at my decision . and the carpet is the cheapest thing I have ever seen, and you cant clean it. it is at the dealer for the second time in three days now for the same thing. Big mistake,they didn't test these things at all . 47 thousand dollars worth of trouble

- The Worst They're Made Of

2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)

Well I had written a long review, but it didn't post because of Edmunds glitch. In short, transmission not smooth: jerks. Air suspension message error when not using it and not hot outside. Uconnect issues. Key Fob liftgate problems. Remote Start HVAC problems. Leather seats and dash prematurely cracking. Uconnect a joke compared to other systems: no convenience features such as Pandora, iheart radio, etc. Voice dictation laggy. Yelp search is a joke.

Favorite Features

Off road utility: that's it.

Suggested Improvements

All of the above stated. Customer service on the phones at the dealers are pathetic. I have had better service from a Hyundai and Ford dealer. The service techs don't clean their hands and put greasy smudges in the car. They blast your stereo settings to the max. They put scratches in your car interior. When you complain they don't do anything about it. The corporate customer service and higher ups are a joke. They side skirt the issues or blame you. They don't accept responsibility and use technicality of they have to "duplicate" to work on the issue (even if you have pictures). Just pathetic! A joke that this model is supposed to compare to Lexus RX.

- pdate after 3 weeks of ownership. Shame on Chrysler!

2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)

Took delivery of my new 2014 Jeep Grand Cherokee. Drove it less than a mile from dealer. Transmission would not shift out of first, and radio would flip continuously. Faulty steering column control sensor. Took 1.5 weeks for the repair. Drove it for a week and the dash lit up like a Christmas tree. Dealer said they could not duplicate the error. Searching forums, I found others have this problem. Faulty ABS module. The dealer contacted Chrysler at my insistence, who said the ABS module is bad. It is on national B/O. I have been a loyal Jeep customer for years. Just know you are beta testing this vehicle. Never again!! Chrysler said they will not cover a rental, to make matters worse.

Favorite Features

The outside looks good, but who cares if it is junk.

Suggested Improvements

Recall this vehicle and stop selling it until you get the kinks worked out. Chrysler should cover loaners for service under warranty without having to open a case with their customer care center and have it elevated.

2014 jeep grand cherokee Driving Impressions

Driven on paved roads, the 2014 Jeep Grand Cherokee is comfortable, quiet and stable around turns. The new eight-speed automatic transmission is a great addition, as it's much smoother and quicker-shifting than the five- and six-speed automatics offered last year. Given its generally smooth and spirited response, most people should be satisfied with the base gasoline V6.

Although the new diesel V6 has a low horsepower rating, its high torque output makes it ideal for big-league towing jobs and off-road use. Meanwhile, its high fuel economy ratings will appeal to anyone looking for a downright efficient Jeep with impressive cruising range.

The Grand Cherokee SRT is a tower of power that accelerates and stops at rates that will impress even the most seasoned sports car driver. It's a sleeper performance vehicle if ever there was one, but its stiff suspension robs it of some of the comfort that makes the rest of the Grand Cherokee line so good.

Off-road, the Jeep Grand Cherokee is at the top of the mountain for its class. The new transmission is also beneficial for off-roading, as it improves refinement and drivability in the dirt. Trail obstacles and steep hills are easily dealt with regardless of which engine you choose, thanks to the advanced four-wheel-drive systems and the Jeep's generous ground clearance.

2014 jeep grand cherokee Interior Design and Special Features

The 2014 Grand Cherokee's interior looks similar to last year's, but there are some useful upgrades. The dash now houses a standard configurable 7-inch screen that can be used to display a wide range of information. We also like the center-mounted 8.4-inch touchscreen that's standard in all Grand Cherokees, except the Laredo. It features an easy-to-use interface and includes a WiFi hotspot and smartphone app integration, including media apps from Pandora and iHeartRadio. It also houses the navigation system if you select that option. Overall, the Grand Cherokee has one of the nicest interiors in its class.

While the Grand Cherokee has no third-row seat option, there's ample room for a family of four or five, and you can order up a significant amount of luxury ambience, including ventilated front seats and a new dual-screen, Blu-ray-capable rear entertainment system with an HDMI input. Backseat passengers should be pretty comfortable, as the Grand Cherokee offers up considerably more rear legroom than the Toyota 4Runner. With the rear seats in place, the cargo bay measures 36.3 cubic feet. With the rear seats folded down, the Jeep has 68.3 cubic feet of storage space.

2014 jeep grand cherokee Safety

The 2014 Jeep Grand Cherokee comes with antilock disc brakes, stability and traction control, hill ascent control, hill descent control (optional on Laredo) front side airbags, side curtain airbags and active front head restraints. The Advanced Technology Group (optional on the Limited and standard on Overland, Summit and SRT) includes forward collision warning, rear cross-path detection and blind spot monitoring.

In Edmunds brake testing, an Overland V6 4WD stopped from 60 mph in 134 feet. That's about 10 feet more than average for this segment. However, if past history is any indicator, we'd expect the SRT to be very strong in this area.

In government crash testing, the Grand Cherokee earned an overall rating of four stars out of a possible five, with four stars for overall frontal crash protection and five stars for overall side crash protection. In testing by the Insurance Institute for Highway Safety, the Grand Cherokee received the highest possible rating of "Good" in the frontal-offset, side and roof-strength crash tests.

2014 jeep grand cherokee Powertrains and Performance

Except for the SRT version, the 2014 Jeep Grand Cherokee comes standard with a 3.6-liter V6 that produces 290 horsepower and 260 pound-feet of torque. This is the only engine you can get on the Laredo, but two other engines are available on the Limited, Overland and Summit models: a 5.7-liter V8 rated at 360 hp and 390 lb-ft of torque and a turbocharged 3.0-liter diesel V6 that cranks out 240 hp and 420 lb-ft of torque.

The SRT comes exclusively with a 6.4-liter V8 that produces 470 hp and 465 lb-ft of torque.

All 2014 Grand Cherokees use an eight-speed automatic transmission. The Grand Cherokee SRT uses a heavier-duty eight-speed built to handle its more powerful engine. The SRT also features a specialized all-wheel-drive system tuned more for high-performance driving than off-road use.

The standard 3.6-liter V6 gets an estimated fuel economy of 17 mpg city/24 mpg highway and 19 combined mpg when equipped with four-wheel drive and 17/25/20 with rear-wheel drive (2WD). At the test track, a Grand Cherokee Overland V6 with 4WD sprinted from zero to 60 mph in a fairly quick 7.9 seconds. When properly equipped, maximum towing capacity for a V6 Grand Cherokee is 6,200 pounds in the 2WD and 4WD configurations.

The optional 5.7-liter V8 gets an estimated 14/20/16 mpg when equipped with 4WD and 14/22/17 with 2WD. Towing capacity for the 5.7-liter V8 Grand Cherokee is 7,200 pounds with 4WD and 7,400 pounds with rear-drive. Fuel economy is vastly improved when you select the new diesel engine, which is said to achieve 21 mpg city/28 mpg highway when paired with four-wheel drive and 30 mpg highway with rear-wheel drive. When equipped properly, tow capacity is the same as the V8.

The SRT V8 returns an estimated 13/19/15 mpg, a slight improvement on last year.

Non-SRT Grand Cherokees come with three available 4WD systems: the single-speed, light-duty Quadra-Trac I system (standard on the Laredo), Quadra-Trac II with a two-speed transfer case (optional on the Laredo, standard on Limited and Overland), and Quadra-Drive II with a rear electronic limited-slip differentia l (optional on Limited and Overland, standard on Summit). An adaptive air suspension (Quadra-Lift) and a driver-selectable traction control system that adjusts to different surfaces are also available (optional on the Limited, standard on 4WD Overland and Summit).

2014 Jeep Grand Cherokee Body Styles, Trim Levels, and Options

The 2014 Jeep Grand Cherokee is a five-passenger midsize SUV that comes in five trim levels: Laredo, Limited, Overland, Summit and SRT. Each is available with rear-drive (2WD) or four-wheel drive (4WD), except the high-performance SRT model, which is 4WD only.

Standard equipment for the Laredo includes 17-inch alloy wheels, automatic headlights, cruise control, foglamps, keyless ignition/entry, full power accessories, dual-zone air-conditioning, a tilt-and-telescoping leather-wrapped steering wheel, Bluetooth and a six-speaker sound system with a 5-inch touchscreen, a CD player, a USB port and an auxiliary audio jack.

The Laredo's optional Security and Convenience Group includes a power liftgate, remote engine start, a 115-volt household-style power outlet, heated front seats and a heated steering wheel. Also optional on the Laredo are 18-inch wheels, an eight-way power driver seat, satellite radio and Jeep's new 8.4-inch touchscreen display with voice command.

The Limited trim level includes the Laredo's standard equipment plus the contents of the Security and Convenience Group, 18-inch wheels, power front seats, driver memory settings, heated rear seats and a nine-speaker premium audio system.

With the Limited trim, two additional option packages become available: the Luxury II Group and the Advanced Technology Group. The Luxury Group II adds a panoramic sunroof, rain-sensing wipers, bi-xenon headlights, leather upholstery, ventilated front seats, and a power tilt-and-telescoping steering wheel. The Advanced Technology Group includes Forward Collision Warning, rear cross path detection, blind spot monitoring and adaptive cruise control. The 8.4-inch touchscreen is again optional, though it can also be fitted with a navigation system on the Limited.

The Overland model features all of the standard equipment from the Limited, plus 20-inch wheels, the 8.4-inch touchscreen with navigation and the contents of the Luxury Group II package. The Summit comes with the most standard equipment, as it includes all of the features from the Advanced Technology Group, along with a 19-speaker Harman Kardon sound system and polished 20-inch wheels.

The high-performance SRT model is equipped like the Summit model, but the panoramic sunroof moves to the options list. You also get an exclusive V8 engine, 20-inch forged wheels, LED running lights, an adaptive suspension, performance-tuned steering, Brembo brakes, a limited-slip rear differential, leather/suede sport seats and carbon-fiber cabin accents.

A Blu-ray-capable rear-seat entertainment system (with twin seat-mounted displays and HDMI and RCA inputs) is optional for the Limited, Overland Summit and SRT. The towing package that's standard on the Overland and Summit models is available as an option on the Laredo, Limited and SRT trims.

Introduction of 2014 Jeep Grand Cherokee

If you haven't been around a new Grand Cherokee in a while, you might be surprised when you slide behind the wheel of the 2014 Jeep Grand Cherokee. Previous versions of the top Jeep took hits for their excessive fuel consumption and general lack of refinement, but the Grand Cherokee has rebounded in recent years with significant improvements to ride quality, fuel economy and interior accommodations. It's one of our favorite midsize SUVs, and Jeep has made key updates for 2014 to address its few lingering faults.

The two biggest changes to the 2014 Jeep Grand Cherokee are its eight-speed automatic transmission and a new, highly economical diesel V6. Jeep has fitted the eight-speed automatic to every Grand Cherokee model, and its smooth, refined shifts are a welcome improvement over the lurchy, indecisive behavior we noted with the five-speed automatic previously offered with the base V6 engine. Better yet, the new transmission brings better fuel economy across the board.

The new turbodiesel V6 marks the first time the Grand Cherokee has had a diesel engine option since 2009. It provides the highest fuel economy of all the available engines, and its ample low-end torque makes it the best option if you're planning to tow or go off-road with your Jeep. The downside is that the diesel engine is more expensive than the JGC's V8, but our math tells us that difference is made up at the pump in about 35,000 miles. If you can handle the upfront cost, the diesel engine is an outstanding choice on the 2014 Jeep Grand Cherokee.

Although the current-generation Jeep Grand Cherokee is much more comfortable and civilized in everyday driving than older versions, it hasn't lost any of its off-road prowess. Jeep gives you several four-wheel-drive systems to choose from, and an optional off-road package provides an adjustable air suspension that can change the ride height on the 2014 Grand Cherokee from 6.6 inches for easy entry in garages with low vertical clearance to 11.3 inches for maximum ground clearance while on rough terrain. Alongside that, the Grand Cherokee's upscale interior continues to be a draw, and it's complemented this year by a new electronics interface with an available 8.4-inch touchscreen.

Add this up and you're looking at one of the best picks for a do-everything midsize SUV. The Grand Cherokee's closest competitor, the Toyota 4Runner, shares the Jeep's off-road aptitude, but it doesn't offer a V8 or diesel option, and its interior simply isn't as nice. The price tag on the JGC, however, typically exceeds that of the 4Runner or popular crossover SUVs like the Ford Explorer or Honda Pilot. In that sense, the Grand Cherokee is similar to the Volkswagen Touareg, which also has a high-end cabin and offers a diesel engine option (though the VW is tuned more for on-road performance rather than off-road pursuits). Like the Touareg, the 2014 Jeep Grand Cherokee feels as if it belongs in a higher class, and if you need or simply want all of its capabilities, you won't mind paying a little more for it.

Full Review of 2014 Jeep Grand Cherokee

What's New for 2014 Jeep Grand Cherokee

The 2014 Jeep Grand Cherokee receives a host of changes this year. Highlights include a refreshed exterior design, a new 3.0-liter V6 diesel engine, a new eight-speed automatic transmission and an updated interior with new technology features.